222-1 Kasa, Koryo-cho, Kitakatsuragi-gun, Nara
|Required fees other than the product price
|The following fee will be charged separately in addition to the product price.
1) consumption tax : 10%
2) Postage : In Japan, it is 1,700 yen for Okinawa and remote islands, and 750 yen for others.
3) If purchased by COD, a COD fee will be charged.※The consumption tax amount will change with the change in the tax rate of the consumption tax.
|Unless otherwise specified
Bank transfer ⇒We will ship within 3 business days after payment is confirmed.
Cash on delivery ⇒We will ship within 3 business days after confirming your order.
|Cash on delivery ・ bank transfer
|About returned goods and exchange
|※We do not accept exchanges or refunds due to customer circumstances.
■Canceled due to customer’s convenience (before shipping products)
・You can cancel your order before it is shipped.
Full payment will be refunded.
■Refund due to customer convenience
We do not accept refunds due to customer reasons.
■Exchange for customer convenience
We do not accept exchanges due to customer reasons.
■Refund due to defects in products etc.
We will refund if the following conditions are met.
If you contact us within 3 days after the product arrives, regardless of whether or not the product is used, we will only respond to those who contact us by phone or email within the corresponding period.
Please contact us within 3 days after the item arrives.
Return shipping charges
Please contact us by phone or email to request a refund.
■Exchange due to product defects
If you contact us within 3 days after the item arrives.
In some cases, we may not be able to accept the exchange due to the inability to arrange the same product. In that case we will refund.
■Cancellation / Refund / Exchange Contact