Distributor 株式会社ウエダ
Representative Kouya Ueda
location 〒635-0821
222-1 Kasa, Koryo-cho, Kitakatsuragi-gun, Nara
TEL 0745-55-2121
Email info@e-socks.co.jp
URL https://e-socks.net/
Required fees other than the product price The following fee will be charged separately in addition to the product price.
1) consumption tax : 10%
2) Postage : In Japan, it is 1,700 yen for Okinawa and remote islands, and 750 yen for others.
3) If purchased by COD, a COD fee will be charged.※The consumption tax amount will change with the change in the tax rate of the consumption tax.
Delivery time Unless otherwise specified
Bank transfer　⇒We will ship within 3 business days after payment is confirmed.
Cash on delivery　⇒We will ship within 3 business days after confirming your order.
payment method Cash on delivery ・ bank transfer
About returned goods and exchange ※We do not accept exchanges or refunds due to customer circumstances.

■Canceled due to customer’s convenience (before shipping products)

・You can cancel your order before it is shipped.
※For business holidays, please check the business day calendar.
※Cancellations by phone will be accepted during business hours.
Weekdays 10: 00-17: 00

Refund amount

Full payment will be refunded.
※In the case of credit card payment, we will cancel the bill at our shop.Please contact your credit card company for details.
クFees will be charged for payment methods other than credit cards.Please contact us for details.

■Refund due to customer convenience

We do not accept refunds due to customer reasons.

■Exchange for customer convenience

We do not accept exchanges due to customer reasons.

■Refund due to defects in products etc.

We will refund if the following conditions are met.

Correspondence condition

If you contact us within 3 days after the product arrives, regardless of whether or not the product is used, we will only respond to those who contact us by phone or email within the corresponding period.

Period

Please contact us within 3 days after the item arrives.

Refund amount

Full price

Return shipping charges

Store burden

Remarks

Please contact us by phone or email to request a refund.

■Exchange due to product defects

If you contact us within 3 days after the item arrives.
Regardless of whether or not the product is used, in principle we will respond only to those who contact us by phone or email within the corresponding period.
Stores will be responsible for return shipping and re-shipping fees.

Remarks

In some cases, we may not be able to accept the exchange due to the inability to arrange the same product. In that case we will refund.

■Cancellation / Refund / Exchange Contact

0745-55-2121

■Return address

〒635-0821
222-1 Kasa, Hiroryo-cho, Kitakatsuragi-gun, Nara

TEL

0745-55-2121

FAX

0745-55-4721